Piles (haemorrhoids), fissures and fistulas are treated by a proctologist — a doctor focused on anorectal diseases — or a general surgeon. In government hospitals such as AIIMS, they come under the Department of Surgery (often a dedicated colorectal or GI surgery unit). A gastroenterologist helps when bleeding or bowel changes need a colonoscopy. Ayurveda proctologists offer Kshar Sutra and other para-surgical options for suitable cases.
In this article
- Piles, fissure and fistula: know what you have
- Which doctor to consult for piles
- Piles comes under which department in AIIMS and government hospitals?
- Which doctor for fissure and fistula?
- When piles need urgent attention
- What happens at your first piles consultation
- Treatment options at a glance
- Kshar Sutra: when an Ayurveda proctologist is the right choice
- How to choose a good piles doctor
- Piles doctors near you in Delhi NCR
- Simple steps that help while you wait for an appointment
- Frequently asked questions
01Piles, fissure and fistula: know what you have
These three conditions are often all called "piles" in everyday language, but they are different:
- Piles (haemorrhoids): swollen blood vessels inside or outside the anus. Typical signs are painless bright red bleeding after stool, a lump that comes out and goes back, and itching.
- Fissure: a small tear in the lining of the anus. It causes sharp, cutting pain during and after stool, sometimes with a streak of blood.
- Fistula: an abnormal tunnel from inside the anal canal to the skin near the anus, usually after an abscess. It causes pus discharge, swelling and recurring boils.
The right doctor and the right treatment depend on which one you have, so a proper examination comes first.
02Which doctor to consult for piles
Proctologist
A proctologist specialises in diseases of the anus and rectum. This is the most focused choice for piles, fissures, fistulas and pilonidal sinus. Proctologists may be surgeons (MS) or Ayurveda specialists trained in Kshar Sutra and Kshar Karma.
General surgeon
General surgeons treat piles every day, from medicines to banding and surgery, and they handle complicated cases such as thrombosed haemorrhoids or abscesses.
Gastroenterologist
If you are over 40, have a change in bowel habits, weight loss, anaemia, dark or mixed blood, or a family history of colon cancer, a gastroenterologist may recommend a colonoscopy to rule out other causes of bleeding.
03Piles comes under which department in AIIMS and government hospitals?
In AIIMS and most government hospitals, piles, fissure and fistula are seen in the Department of Surgery (General Surgery OPD), with complex cases referred to GI Surgery or Colorectal Surgery. Bleeding that needs investigation may be referred to Gastroenterology. Ayurveda hospitals and AIIMS-affiliated AYUSH centres run Shalya Tantra departments for Kshar Sutra treatment. Government services are free or low cost, but waiting time for OPD and procedures can be long, and you may see a different doctor each visit.
04Which doctor for fissure and fistula?
Fissures are first treated with stool softeners, fibre, sitz baths and prescription ointments that relax the anal muscle; most acute fissures heal in 4–6 weeks. A proctologist or surgeon manages chronic fissures that do not heal. Fistulas almost always need a procedure — Kshar Sutra, fistulotomy or newer sphincter-saving techniques — so see a proctologist early. Read our detailed guide to fissure piles treatment.
05When piles need urgent attention
- Heavy bleeding, clots, or dizziness and weakness.
- A very painful, hard, bluish lump (thrombosed pile).
- Fever with swelling or pus near the anus (possible abscess).
- Black, tarry stool or blood mixed with stool.
- Unexplained weight loss or a change in bowel habit lasting weeks.
Do not assume all rectal bleeding is piles, especially after 40.
06What happens at your first piles consultation
- History: bleeding, pain, lump, constipation, diet, water intake and toilet habits.
- Examination: a gentle external check and, if needed, a quick internal examination or proctoscopy — done privately, with your consent, in a few minutes.
- Grading: internal piles are graded 1 to 4 depending on whether they prolapse and go back.
- Plan: diet and medicines for early grades; procedures such as banding, Kshar Karma, Kshar Sutra or surgery for advanced or complicated cases.
07Treatment options at a glance
- Grade 1–2 piles: high-fibre diet, 2.5–3 litres of water, stool softeners, sitz baths and medicines.
- Grade 2–3: rubber band ligation, sclerotherapy or Kshar Karma in suitable cases.
- Grade 3–4 or large external piles: haemorrhoidectomy, stapler or laser procedures, or Kshar Sutra ligation.
- Fistula: Kshar Sutra treatment or surgery.
Learn more on our main piles treatment page.
08Kshar Sutra: when an Ayurveda proctologist is the right choice
Kshar Sutra is a medicated thread used in Ayurvedic proctology. For fistula, the thread is passed through the tract and changed weekly; it slowly cuts and heals the tract while protecting the sphincter muscle, so most people continue daily work. For piles, Kshar Sutra ligation or Kshar Karma (applying a medicated paste) can treat selected pile masses. It suits patients who want a day-care procedure with minimal hospital stay. It is not right for every case — very large piles, complex fistulas or patients with other medical problems may be better served by modern surgery — so an honest examination should guide the choice. Read our full guide to Kshar Sutra treatment.
09How to choose a good piles doctor
Look for a doctor who examines you before advising a procedure, explains your grade and options, tells you recovery time honestly and does not push the costliest option first. Ask how many cases they treat, what the recurrence rate is and what follow-up is included. Avoid clinics that promise "one-day permanent cure" without examination.
10Piles doctors near you in Delhi NCR
Dr. Monga Medi Clinic treats piles, fissure and fistula with a combination of modern proctology care and Ayurveda Kshar Sutra at Lajpat Nagar 4, Dwarka Sector 9 and DLF Phase 4 Gurugram. Area pages such as piles treatment in Delhi and piles specialist in Gurgaon show the nearest clinic. If you cannot travel, start with an online consultation and visit for examination when convenient.
11Simple steps that help while you wait for an appointment
- Eat fibre at every meal — fruits, vegetables, whole grains, isabgol at night.
- Drink water through the day.
- Do not strain or sit on the toilet scrolling your phone.
- Sit in warm water for 10–15 minutes after stool (sitz bath).
- Avoid very spicy food and alcohol during flare-ups.
?What people also search
Real questions patients type into Google about this topic. Each opens our detailed treatment page.
FAQFrequently asked questions
Who is the best doctor for piles?
A proctologist or general surgeon experienced in anorectal disease. Choose one who examines you and explains all options, not only surgery.
Piles comes under which department?
In government hospitals like AIIMS, piles are treated in the Department of Surgery, with complex cases seen by GI or colorectal surgeons.
Should I see a gastroenterologist for piles?
Yes if you are over 40, have blood mixed with stool, black stool, anaemia, weight loss or a change in bowel habit — a colonoscopy may be needed.
Can piles be treated without surgery?
Most early-grade piles improve with diet, medicines and non-surgical procedures. Advanced or complicated piles may need a procedure.
Is a piles examination painful?
Usually not. It takes a few minutes and is done gently and privately. Tell the doctor if you have a very painful fissure.
How do I book a piles consultation?
WhatsApp +91 70424 24269, call +91 80109 31122 or fill the form on this page. Consultation fee is ₹800.
Can a fissure turn into piles?
No, they are different conditions, but chronic fissures can form a skin tag (sentinel pile). Both are linked to constipation and straining.
Is bleeding from piles dangerous?
Small bright red bleeding is common with piles, but heavy bleeding, clots, black stool or anaemia need prompt examination to rule out other causes.
iMedical sources
External links are for further reading and do not replace advice from a qualified health professional.
This guide is general health information, not a diagnosis or personal treatment plan. For emergencies, go to the nearest hospital.

Digestive & colorectal health
Digestive & colorectal health
Digestive & colorectal health